CRM Management and Integration

At MetroMax, we understand the importance of a well-managed Customer Relationship Management (CRM) system. By outsourcing your CRM management to us, you can focus on your core functions leaving the technicalities to us.
Apart from management, we can integrate the CRM to the other business-critical software to facilitate efficient customer data management, and personalized customer service.

Services Offered

We offer end-to-end solutions that can help you optimize customer data to your benefit. 

Software Selection

CRM Implementation

CRM Customization

CRM Management

CRM Integration

Our Process

Requirement Analysis

Initial discussion to understand the business requirements.

CRM Tool – Selection/Analysis

Tool selection or analysis of existing tool, in terms of suitability.

CRM Customization

Customization of attributes and workflows based on client’s database, analytics, and reporting needs.

Data Migration

Migration of customer data from different sources into CRM for single customer view.

CRM Integration

Integration with other systems such as billing, ERP, social media etc. to enhance customer experience.

Analytics and Reporting

Customer data analysis and comprehensive reports that provide beneficial insights into consumer behavior.


Centralized View of Customer Data

Effective Customer Journey Mapping

Personalized Promotions

Cross-Sell Opportunities

Enhanced Customer Experience

Ready to

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